Help and Support

As Rosa Nigrum, we are here to provide the best service to our customers. You can contact our customer service for your questions, requests or any problems you are experiencing. Below you can find frequently asked questions and our contact information.

Customer service

For consultation, you can contact us at +90 532 202 0389 or fill out the contact form below.

Contact form

Frequently asked Questions

Why should I choose Rosa Nigrum?

Rosa Nigrum is a flower shop known for its unique and original floral designs. We create different and eye-catching designs, each with high quality flowers imported from Europe. Our experienced and expert flower designers work meticulously to bring out the most beautiful forms of flowers.

We organize perfect organizations for your special days and make all kinds of events, from weddings to receptions, unforgettable. Additionally, we contribute to the prestige of companies with our corporate flower delivery service and add elegance to your offices and receptions.

In our flower workshops that appeal to participants of all ages, you can learn the intricacies of flower design and create your own unique arrangements. While providing all these services, we appeal to every budget by combining affordable prices and high quality. At Rosa Nigrum, every flower turns into a work of art and is presented to our customers in the best possible way.

How can I get flower care instructions?

With every flower order, we also provide care instructions to keep the flowers fresher longer. You can also find detailed information about flower care on our website.

Can I get information about your chocolate and fragrance products?

Rosa Nigrum offers exquisite chocolates made from qualified and high-quality cocoa beans. We also produce mysterious and attractive scents with a unique fragrance collection created by Turkey's well-known fragrance experts.

How can I attend Flower Workshops in Istanbul?

To participate in the flower trainings we organize for all age groups, you can register on our website or contact our customer services. You can take your own design with you at the end of the workshop.